![]() ![]() The pre-pandemic average was around 305,000 per month Hospitals in England carried out close to 290,000 procedures in January, meaning performance plummeted eight per cent over the three-year period. 'People are struggling to get the care they need, particularly in an emergency, which is borne out in the extraordinary spike in dissatisfaction with A&E services. 'It is clear that the level of unhappiness amongst the British public over the way the NHS is running is going to take many years to recover.'ĭan Wellings, report author and senior fellow at The King's Fund, added: 'The public can see for themselves the results of more than a decade of underfunding and a lack of workforce planning. 'The Prime Minister has made recovering the NHS one of his central promises going into the next general election, but these results show what an enormous task this will be. 'This 2022 British Social Attitudes survey points to a sustained and worsening concern about every part of the health service. ![]() Jessica Morris, report author and fellow at the Nuffield Trust, said: 'The fact we have now recorded the lowest level of satisfaction with the NHS in the 40-year history of this gold standard survey is a warning siren. However, as the cost-of-living crisis takes hold, more people said that the service should operate within its current budget than receive more cash from a tax rise. Some 24 per cent of respondents said they were 'very dissatisfied' with NHS dentistry – a higher proportion than for any of the other health services included in the survey.ĭespite the overall fall in satisfaction, the authors said public commitment to the principles of the NHS is 'undimmed' with the majority of people agreeing that the service should be free at the point of use available to everyone and that it should be primarily funded through taxes. Satisfaction with GP services fell to a record low of 35 per cent in 2022, down from 38 per cent in 2021.Īnd satisfaction with NHS dentistry also fell to a record low of 27 per cent, with dissatisfaction increasing to a record high of 42 per cent. Only 30 per cent of people said they were satisfied with A&E services. The record figure means there is 64 per cent more people stuck in the queue, often in pain, compared to before Covid struck Staff shortages were placed second at 55 per cent.Ī record 40 per cent of respondents said they were dissatisfied with A&E services, an increase of 11 percentage points from the previous year and the largest increase in a single year since the question on A&E services was introduced in 1999.ĭata from NHS England shows that the number of people waiting for routine hospital treatment jumped by 13,000 in January to 7.21million. Over two-thirds of respondents (69 per cent) said long waiting times for GP and hospital appointments as one of the top reasons for dissatisfaction. It reveals satisfaction has fallen to all-time lows across each individual area of care examined, including dentistry, general practice, A&E, inpatients and outpatients. The National Centre for Social Research (NatCen) conducted the survey for the Nuffield Trust and The King's Fund think tanks in September and October last year. It comes as a record 7.2million people are on an NHS waiting lists after care was severely disrupted during the pandemic. Meanwhile, overall dissatisfaction has soared from 25 per cent in 2020 to 51 per cent now.Įxperts say the findings should serve as a 'warning siren' and believe Rishi Sunak has got his 'work cut out' if he is to fulfil his goal of recovering services before the general election. The 'gold-standard' poll of 3,362 people in England, Wales and Scotland has tracked public opinion consistently since 1983 and is now in its 40th year Dissatisfaction has doubled in just two years as patients struggle to access GPs, dentists and ambulances, according to the British Social Attitudes survey. ![]()
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